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Customer service Malaysia

Lotus’s apologises over viral shoplifting incident involving pregnant woman, disciplines staff

Lotus's Malaysia has apologised for the handling of a viral incident in which a 38-week pregnant woman was wrongly suspected of shoplifting at its Selayang outlet, saying the episode fell below its service standards and confirming disciplinary action has been taken against those involved

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[WATCH] Roblox, PS5, and online games not included in Malaysia’s under-16 social media restrictions: Teo Nie Ching

Deputy Communications Minister says phased Online Safety Act targets major social media platforms first, highlights govt’s measured rollout and parental responsibility in online safety

AFC confident ACLE fixtures will be completed despite regional disruptions

The Asian Football Confederation is closely monitoring scheduling challenges caused by regional conflicts but remains confident that all AFC Champions League Elite fixtures will be completed, with only match dates likely to change while the final venue in Jeddah stays the same

Best results since 2013: SPM 2024 shows improvement across the board

14,179 students scored straight A’s, significantly increasing from 11,713 last year and highest number in over a decade